Responsible AI

Production AI needs clear accountability.

Human oversight, privacy, access boundaries and approvals belong in the process design.

At a glance

Clear rules before the first use

  1. Who may access it?
  2. Who checks the result?
  3. Who approves the action?

Agree on responsibilities, data access and approvals together.

On this page

People remain accountable.

Decisions with material consequences require proportionate human oversight and named owners.

  • approvals
  • escalation
  • review and stop
  • business ownership

As much data access as necessary, as little as possible.

Data minimisation, purpose-based sources and role-based access reduce unnecessary exposure.

European requirements in context.

The GDPR, EU AI Act and other rules may create different obligations. We do not claim blanket legal compliance. This content is not legal advice.

Human oversight

Human in the loop is an operating model

People define objectives and boundaries, review sensitive outcomes, handle exceptions and can correct or stop a workflow. Oversight is effective only when the accountable person can understand the outcome and visible uncertainty, reject or correct it and intervene in time. An approval click alone does not demonstrate effective oversight.

Where a control point belongs

Its form and position follow the purpose, people affected, possible impact, reversibility and detectability of an error. Each control point names the role, required context, authority, escalation, stop and fallback path.

Regulation is assessed against the actual use case

The EU AI Act applies in stages and distinguishes roles, risk classes and contexts of use. Current official texts, current implementation guidance from the European Commission and qualified case-specific review are decisive.

Official primary sources

Content updated on .

Editorially reviewed on .

Which process should work better in your organisation?

We begin with the work, the people and the current process — then assess which form of AI genuinely makes sense.

Discuss your process