DEExplore your AI potential
Explore your AI potential
AI Employees

Your next colleague could be digital.

AI employees are specialised digital roles with an assignment, capabilities, knowledge access and escalation paths.

Meet AI employeesUnderstand AI agents
Illustrative document task queue on a laptop in the WIESCHER office: incoming, review and completed.
AI-generated scene based on our office premises.
On this page

From a tool to a defined role.

An AI employee is an organisational description for one or more agents with a bounded function. Names such as Research Agent describe digital roles, not natural persons or employment relationships.

What a digital role can be designed to do.

The scope is defined for each organisation and process.

  • perform a defined task
  • use approved knowledge and systems
  • hand work to other agents
  • prepare or decide within explicit boundaries
  • escalate uncertainty to people
  • improve under controlled change

People lead the digital organisation.

Management and business owners set objectives, grant permissions, review sensitive outcomes and decide on exceptions.

Illustrative organisation

Digital roles — led by people.

An extensible organisation model. Every agent shown is a digital functional role, not a human employee.

Marketing Intelligence

Coordinate research, content preparation, publication handover and evaluation.

People own the brand, positioning, rights and every publication.
Illustrative digital role

Content Agent

Prepare drafts from approved briefs and brand guidance.

  • prepare formats and copy drafts
  • create variants for defined audiences
Illustrative digital role

Content Agent

Prepare drafts from approved briefs and brand guidance.

  • prepare formats and copy drafts
  • create variants for defined audiences
Illustrative digital role

Research Agent

Assess approved sources for topics and market questions.

  • collect relevant sources
  • summarise findings with source context
Illustrative digital role

Research Agent

Assess approved sources for topics and market questions.

  • collect relevant sources
  • summarise findings with source context
Illustrative digital role

Publishing Agent

Prepare approved content for the agreed publication workflow.

  • check metadata and channel format
  • hand approved assets over in an orderly way
Illustrative digital role

Publishing Agent

Prepare approved content for the agreed publication workflow.

  • check metadata and channel format
  • hand approved assets over in an orderly way
Illustrative digital role

Analytics Agent

Consolidate agreed communication measures factually.

  • organise data against defined criteria
  • summarise observations without claiming causality
Illustrative digital role

Analytics Agent

Consolidate agreed communication measures factually.

  • organise data against defined criteria
  • summarise observations without claiming causality

HR Intelligence

Support people-related preparation and knowledge work within narrow business boundaries.

People make employment decisions, conduct conversations and remain responsible for fairness and privacy.
Illustrative digital role

Recruiting Agent

Prepare administrative recruiting steps under transparent rules.

  • check document completeness
  • prepare scheduling and structured follow-up
Illustrative digital role

Recruiting Agent

Prepare administrative recruiting steps under transparent rules.

  • check document completeness
  • prepare scheduling and structured follow-up
Illustrative digital role

Development Agent

Organise learning and development information.

  • map approved learning options
  • prepare development-plan documentation
Illustrative digital role

Development Agent

Organise learning and development information.

  • map approved learning options
  • prepare development-plan documentation
Illustrative digital role

Knowledge Agent

Make approved people policies discoverable with source context.

  • find relevant policy passages
  • show validity and source context
Illustrative digital role

Knowledge Agent

Make approved people policies discoverable with source context.

  • find relevant policy passages
  • show validity and source context

Finance Intelligence

Prepare documents, controls and reporting for accountable finance roles.

People own account assignment, payment, approval, reporting and financial decisions.
Illustrative digital role

Invoice Agent

Capture invoice information and prepare defined validations.

  • prepare fields in structured form
  • flag deviations from rules or references
Illustrative digital role

Invoice Agent

Capture invoice information and prepare defined validations.

  • prepare fields in structured form
  • flag deviations from rules or references
Illustrative digital role

Controlling Agent

Consolidate approved finance information against agreed criteria.

  • prepare plan-versus-actual views
  • flag unusual deviations for review
Illustrative digital role

Controlling Agent

Consolidate approved finance information against agreed criteria.

  • prepare plan-versus-actual views
  • flag unusual deviations for review
Illustrative digital role

Reporting Agent

Prepare traceable reporting drafts from approved information.

  • structure reporting components
  • associate sources and calculation bases
Illustrative digital role

Reporting Agent

Prepare traceable reporting drafts from approved information.

  • structure reporting components
  • associate sources and calculation bases

Operations

Support business processes, handovers and agreed criteria in a coordinated way.

Process owners set rules, prioritise exceptions and approve change.
Illustrative digital role

Process Agent

Guide a defined case through agreed work steps.

  • determine the next business step
  • prepare handovers with case context
Illustrative digital role

Process Agent

Guide a defined case through agreed work steps.

  • determine the next business step
  • prepare handovers with case context
Illustrative digital role

Automation Agent

Perform explicitly approved actions in connected workflows.

  • hand structured data over
  • trigger permitted downstream actions
Illustrative digital role

Automation Agent

Perform explicitly approved actions in connected workflows.

  • hand structured data over
  • trigger permitted downstream actions
Illustrative digital role

Monitoring Agent

Observe agreed business process criteria.

  • check deadlines and completeness
  • flag unusual cases for attention
Illustrative digital role

Monitoring Agent

Observe agreed business process criteria.

  • check deadlines and completeness
  • flag unusual cases for attention

Customer Intelligence

Understand, prepare and route enquiries into service processes.

People own discretion, conflict, sensitive communication and binding commitments.
Illustrative digital role

Support Agent

Classify enquiries and prepare responses from approved knowledge.

  • structure the issue and urgency
  • provide relevant knowledge sources
Illustrative digital role

Support Agent

Classify enquiries and prepare responses from approved knowledge.

  • structure the issue and urgency
  • provide relevant knowledge sources
Illustrative digital role

Communication Agent

Prepare approved communication suited to the case and channel.

  • draft responses
  • check agreed tone and required information
Illustrative digital role

Communication Agent

Prepare approved communication suited to the case and channel.

  • draft responses
  • check agreed tone and required information

Research

Prepare market and competitive information traceably from permitted sources.

People define the question, evaluate sources and make strategic decisions.
Illustrative digital role

Market Research Agent

Investigate market questions using approved public and internal sources.

  • research sources
  • structure findings and uncertainty
Illustrative digital role

Market Research Agent

Investigate market questions using approved public and internal sources.

  • research sources
  • structure findings and uncertainty
Illustrative digital role

Competitor Intelligence Agent

Compare publicly available competitive information factually.

  • collect supportable statements
  • prepare consistent comparison dimensions
Illustrative digital role

Competitor Intelligence Agent

Compare publicly available competitive information factually.

  • collect supportable statements
  • prepare consistent comparison dimensions

Which process should work better in your organisation?

We begin with the work, the people and the current process — then assess which form of AI genuinely makes sense.

Discuss your process