ai governance

Human in the loop: keeping people accountable for AI

Human control needs to be proportionate to the risk and consequence of each process step.

Human in the loop is an operating model

People define objectives and boundaries, review sensitive outcomes, handle exceptions and can correct or stop a workflow. The control point needs to sit where it makes business sense.

Greater consequence requires stronger control

Strategic, employment, medical, legal, financial or safety-critical contexts need particularly careful oversight. Specific legal assessment belongs with qualified counsel.

  • named accountability
  • understandable escalation
  • sufficient decision context
  • documented approval

Source note

General business guidance, not legal advice.

Which process should work better in your organisation?

We begin with the work, the people and the current process — then assess which form of AI genuinely makes sense.

Discuss your process