Recognise strong candidates
A process is promising when it occurs frequently, has a clear objective, offers enough examples and produces outcomes that experts can review. High variability may justify AI; unambiguous rules often do not need it.
- relevant work volume
- clear input and output
- available information
- named owners
- manageable risk
Begin with a real, bounded pilot
The pilot should include representative normal and exceptional cases. Quality, time or process criteria are agreed beforehand so value is assessed rather than assumed.