An organisational role for digital work
The term describes one or more agents handling a bounded assignment. Role, knowledge, tools, handovers and escalation are explicitly defined.
Names such as Invoice Agent or Research Agent describe digital functions, not natural persons or employment relationships.
Suitable work and explicit boundaries
Routine work, research, documentation, preparation and coordination are common areas. Leadership, empathy, strategy and critical decisions remain human responsibilities.
- specific objective
- reviewable outcomes
- necessary information
- named exceptions
- human approvals